Resources and Information

FAQ: 

1. What should I do if I receive an incorrect or faulty item? Please email us right away so we can make things right! It is never our goal or intention to give our customers wrong items or damaged goods. We will do everything we can to fix it! 

2. What is your return policy? Returns are only accepted on unused and unworn items within 2 weeks of delivery date. Clothing must have tag intact to be considered for return. Shipping returns is the customers responsibility. 

Processing Times: 

Our current processing time is 21 business days. I strive to get orders shipped as quickly as possible but sometimes life gets hectic with a family to take care of as well!

Shipping Times: 

I cannot control the mailmen (I wish I could!) If you get a notification that your order has shipped but it doesn't arrive within 10 business days, please email me! I am not responsible for lost packages but I will try and help you in anyway I can!

If you are international and want to make a purchase please email me at julianna@taleandthread.shop

Wholesale Inquiries: 

If you would like to carry Tale & Thread in your business, please email me! I will send you a catalog and answer any questions you may have. 

Custom Orders:

Currently Tale & Thread has been receiving a ton of custom orders. To ensure I see your request, please fill out the form on our Home page! There is no obligation to buy anything by filling it out. If you'd like to see past custom orders, check out our Facebook page!